Raleigh General Hospital understands the confusion you may experience regarding billing procedures. 因此, we want to provide you with this information to help answer some of the questions you may have.
It is important to remember that your hospital bill covers services provided by the hospital: room, 护理, 餐, 家政和亚麻. It may also include services ordered by your physician: X-rays, 实验室测试, 医疗用品和氧气. The bill does not include charges for your personal physician, 外科医生, 麻醉师, 病理学家, 急救医生, 放射科医生, 或者其他医师助理. You will receive separate bills from these physicians.
在你出院后不久, you will receive a statement from the hospital which estimates the amount your insurance will pay and the amount you will be responsible for. By the time you receive this statement, the billing staff has filed your claim. If you have no insurance and do not qualify for financial assistance, the full amount shown is your responsibility.
You can pay your bill online with a credit card by clicking on the "在线支付或查看账单" button above.
If you cannot pay the estimated amount in full and have not established payment terms during your stay, 请拨打免费电话 (800) 291-1365 and we will work with you to establish a satisfactory monthly payment. If we are not contacted, we assume you are going to pay the amount in full.
还记得, 如果您有任何问题或需要帮助, the Support 服务 staff will gladly assist you. 这个电话号码是免费的 (800) 291-1365.
When you came into the hospital for medical services, we gathered various pieces of financial information to properly bill you for the medical care you received at Raleigh General Hospital. Please understand you may receive more than one bill.
In addition to the hospital charges, you may receive bills from:
- 放射学 Associates (Hospital/放射学 services - Doctors who interpret x射线)
- Pathology Associates (Doctors who perform 实验室测试 and interpret results)
- Anesthesiologists (Doctors who provide anesthesia services)
- Consulting physicians (if requested by your physician)
- Emergency Room physicians (if treated in the Emergency Room)
Please note: all the additional bills you receive are separate from Raleigh General Hospital charges.
Raleigh General Hospital is not only committed to serving your medical needs, but is also prepared to provide financial guidance upon your request.
Raleigh General Hospital staffs a Medicaid Financial Assistance Specialist in the 招生 Department to assist patients who qualify for medical assistance. Should you need assistance or like further information about this service, please call 256-4288.
The 计费 Department will file your assigned claim to your primary insurance carrier promptly after discharge. Should you experience payment delays or need assistance understanding your bill, you can contact Support 服务 at (800) 291-1365.
Thank you for allowing Raleigh General Hospital to serve your medical needs.
Our staff wants to help you in any way possible. Please contact us if you have any questions, concerns or need more information. 下面是一些有用的电话号码:
Will help you answer billing questions and resolve concerns. 拨打(800)291-1365寻求帮助.
You may also dial the following extensions direct by dialing 256-extension:
- 注册经理.... 4289
- 招生.... 4286
- 门诊手术.... 4465
- 金融咨询师... 254-3066
- 医疗专家.... 4288 (staffed to assist patients who may qualify for medical assistance)
The bill you receive from the hospital for services rendered during your emergency room visit or during hospitalization does not include fees for services of any physicians. 医生服务，如检查, x射线, or lab test interpretations are billed independently of the hospital bill. 因此, you may receive two or three separate physician bills, 比如急诊室的医生, 病理学家, 麻醉师和放射科医生.
Should you have any questions concerning the physician billing, the respective physicians billing offices may be contacted at the following addresses and telephone numbers:
E-mail your questions or call (800) 291-1365
Please note: As you are aware, general Internet e-mail is inherently not secure. We are currently in the process of enhancing this e-mail service and recommend that items considered confidential or private in nature not be communicated through e-mail at this time (i.e., Social Security Numbers, Diagnosis Information, Credit Card Numbers, etc.). When conveying confidential or private information, please contact the Business Office directly at the phone number listed on your statement. **All payment and account information obtained in other areas of our web site is encrypted or encoded securing the information so it can only be read by the intended recipients.**